Privacy Policy
Effective Date: November 2025
Website: www.stellarsalon.com.au
At Stellar Salon, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your details in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
We may collect the following personal information when you interact with us online, over the phone, or in the salon:
Your name, phone number, email address, and booking details
Payment information when making deposits or purchases
Information about your hair type, colour history, or preferences to deliver tailored services
Any feedback, enquiries, or messages you send us through our website or social channels
We may also collect anonymous data such as website analytics, traffic sources, and browsing behaviour to improve our services and website experience.
2. How We Use Your Information
We use your information to:
Schedule, confirm, and manage appointments
Process payments and deposits
Communicate updates, reminders, and promotions (if you’ve opted in)
Improve our salon services and customer experience
Comply with legal or regulatory obligations
3. Marketing Communications
If you subscribe to our mailing list or agree to receive updates, we may send you emails or SMS messages about our services, products, or promotions.
You can opt out at any time by clicking “unsubscribe” in our emails or contacting us directly.
4. How We Store and Protect Your Data
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Your data may be stored securely in digital systems managed by us or trusted third-party providers who comply with Australian privacy standards.
5. Sharing Your Information
We only share your personal information with:
Trusted third-party service providers (e.g., booking systems, payment processors) necessary for our operations
Legal or regulatory authorities, if required by law
We do not sell, rent, or trade your personal information to any third party.
6. Cookies and Website Analytics
Our website may use cookies and analytics tools (such as Google Analytics) to understand visitor behaviour and improve performance.
You can disable cookies through your browser settings, though some parts of our site may not function properly as a result.
7. Accessing or Correcting Your Information
You can request access to, or correction of, your personal information at any time by contacting us. We’ll respond to your request in accordance with the Privacy Act.
8. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your information, please contact us:
Stellar Salon
Email: info@stellarsalon.com.au
Phone: 0755992619
Address: 3/100 Griffith Street, Coolangatta, Queensland 4225, Australia